How I work

If the goal is lighter, more consistent delivery — this is my operating system.

Hello

My operating system

I’m the sound person in the band — the one backstage making the show feel easy.

My work lives where people, processes, and tools meet.

When things are noisy — priorities shifting, handoffs breaking, delivery feeling heavier than it should — I help teams get back to clarity and flow. Sometimes that’s discovery and problem framing. Sometimes it’s making Scrum rituals useful again. Sometimes it’s documentation, onboarding, coaching, or stitching systems together with integrations and automation.

I’m comfortable going where the work needs me: with customers, in workshops, inside the team, or behind the scenes setting up the operating system that helps good work happen — calmly and consistently.

Lucas Guasso

Clarity & Framing

Turn fuzzy requests into clear problems, constraints, and next decisions — so the team can move.

Flow & Rituals

Design rituals and workflows people actually follow: agile cadence, templates, and operational hygiene.

Delivery & Alignment

Bridge product, engineering, design, and stakeholders to reduce friction and help delivery feel predictable.

People & Enablement

Onboarding, coaching, and communication habits that help teams grow without burning out.

people development foundations

Coached teachers and built feedback / onboarding routines while the school scaled.

small project → partner

A short Jira setup became ongoing ops + product work as the business scaled.

best secret santa

Selected as Culture Guardian. Ran a remote secret santa rated as the best ever.

international role

In an Australian company, built structure across people, process, and tools.

"I’m the sound person in the band — the one backstage making the show feel easy."

Nonviolent communication
Honest feedback
Good coffee
Growing people
Hard conversations

Tools

What I reach for to make the work smoother.

Project management

Jira, YouTrack, ClickUp, Asana or post it notes on a wall. Whatever helps the team see the work clearly and keep it moving.

Knowledge base

Notion, GitBook and shared docs. Playbooks, onboarding and documentation people actually come back to.

Automation

n8n, bots and small scripts. Removing manual steps so people can focus on thinking instead.

Integrations

APIs, JSON, Postman and Swagger. Connecting systems, testing contracts and understanding why something broke.

Design and storytelling

Figma, Illustrator and PowerPoint. Thinking visually, running workshops and explaining complex ideas simply.

Spreadsheets and data

Excel and Google Sheets. Operational models, quick analysis and answers without overengineering.

Communication

Slack, Discord, Rocket.Chat and Google Workspace. Clear writing, async docs and fewer meetings when possible.

Client conversations

Discovery calls, training sessions and ongoing support. Turning real needs into shared understanding and next steps.

People growth

One on ones, feedback loops and development plans. Helping people grow without turning it into a process monster.

Workshops and training

Discovery sessions, internal workshops and team enablement. Spaces to think together and leave with clear next steps.

Technical curiosity

Python, SQL and a bit of HTML, CSS and JavaScript. Enough to automate, explore and ask better questions.

Games and puzzles

Sudoku, Rubik’s cube and logic puzzles. Pattern recognition, patience and a bit of fun.

+

years supporting teams

x

CodeRace winner

+

web apps and games built

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nominated as Culture Guardian